swiftly for Customer Service
The transit industry’s most accurate real-time platform
With Swiftly, gain rider trust while revolutionizing your transit call center.
With Swiftly, gain rider trust while revolutionizing your transit call center.
Get a precise, down-to-the-second picture of the whereabouts of every vehicle in your network.
Equip agents with the tools they need to answer the most common questions, fast.
Respond to "where's the bus?" inquiries quickly and shorten average call lengths across the board.
Easily replay historical GPS data for every vehicle in your network.
Resolve issues like, "My bus never showed up," and "I lost an item, but I'm sure which bus" – in minutes.
Understand vehicle movements without reviewing video recordings or switching to other software.
Reduce complaints and increase ridership with the most accurate real-time passenger predictions available.
Use the CAD/AVL hardware already installed in your vehicles or integrate AVL information from multiple sources.
Collect route data even if a driver forgets to log in with vehicle auto-assignment.
See how Swiftly can improve service reliability at your agency with an in-depth demo.
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