Swiftly makes it easy for operations teams to manage fixed-route service with best-in-class prediction algorithms and real-time vehicle information.
Spot deviations from scheduled service and crowding in real time
Communicate adjustments to operators, field supervisors, and dispatchers on intuitive onboard and browser-based displays
Identify missing trips so operations staff can reassign vehicles, add recovery buses, and notify riders
“Now we can monitor and anticipate where a slowdown is happening for a detour or service change. We can catch it early on and send that information to planning, so that they can reschedule and re-coordinate inefficiencies.”
Mitigate early departures and bunching with intuitive operator-facing tools that indicate when vehicles are running early, late, or on time
Determine whether on-time performance issues stem from over-optimistic scheduled run-times or from operator performance
Coach operators by providing straightforward graphs on their historical on-time performance
"One of the things we love about Swiftly’s Onboard App is how immediate and simple the feedback is. It’s a clear, simple visual and I think that’s the key to the success here."
Proactively manage bunching and gapping on your high-frequency routes
Identify specific stops and trips impacting your overall on-time performance
Eliminate unassigned trips and understand why trips didn’t run or deviated from the published schedule
“We can fix issues faster because the information is easily accessible. We use it daily. In my passdown from dispatch to dispatch today, we were going over the live ladder and what routes were running early and late.”
Offer passengers accurate real-time arrival predictions and crowding information, especially during network interruptions or changes
Communicate service changes to riders
Instill rider trust by offering passengers more reliable transit service overall
"MBTA was looking for a better solution to provide real-time passenger information to our commuter rail passengers. With Swiftly, we were able to deploy a modern RTPI system to reach more riders."
Align every department at your agency around the same underlying data
Integrate all your tools into the transit industry’s only cohesive data platform
Build consensus with external stakeholders with intuitive, visual dashboards
“We’ve been able to get eight or ten departments across the agency to use Swiftly. We are shifting from anecdotes to data-driven decision-making. Swiftly has made us a more inquisitive agency, which has led to better discussions and stronger results for our customers.”
See how Swiftly can improve service reliability at your agency with an in-depth demo.