Swiftly improves the rider experience by arming your agency with the industry’s most accurate real-time information.
Provide riders with best-in-class vehicle arrival information that adapts to local traffic conditions and improves with time
Reduce the number of ghost buses that riders experience through Swiftly’s robust vehicle assignments
Mitigate early departures and bus bunching by sending real-time feedback to operators on intuitive onboard displays
“If a customer expects the bus at a certain time, and it’s not there, they’re less likely to trust public transit. With Swiftly, we can ensure we’re fulfilling our promise to our riders.”
Seamlessly integrate with Transit, Google Maps, Apple Maps, and more to ensure riders have consistent and accurate data across all apps
Connect dynamic signage with Swiftly predictions, no matter your sign provider
Power rider-facing SMS and IVR systems with Swiftly’s algorithm-based predictions
“Since we got Swiftly, we’ve never had someone call to say that our Swiftly dashboard information was wrong. With the old system, customers would call right back, and tell us our information was wrong because our old system was so inaccurate.”
Communicate service changes to riders via rider-facing apps and provide updates as information evolves
Maintain accurate real-time arrival predictions even during service interruptions
Instill rider trust by offering passengers more reliable transit service overall
“Swiftly helps us foster a better public perception of our service. The information really is real-time. It helps us to look like a better-informed agency as a whole. Swiftly is an awesome tool.”
Inform riders of the real-time status of crowding levels, all in their favorite apps
Ensure customer service has the most up-to-date information to share with riders if they call in
Build rider trust by offering the industry’s most accurate and reliable real-time passenger information
“APC Connector gives you the benefits of the APC without having to set up hardware manually. It works seamlessly with the data we already have; we're leveraging the strength of our current system. If we change something, it is reflected immediately."
See how Swiftly can improve service reliability at your agency with an in-depth demo.