Why Public Transit Needs a Connected Transit Platform

Swiftly and iris partner to provide transit agencies with accurate, accessible ridership data

Sam Bleiberg

New! Text-Based Messaging Now in Onboard App

Messaging in Onboard App offers a safe, easy-to-use way to communicate with operators when radios aren't optimal.

by Matt Fleck

Swiftly recognized on Inc. 5000 and Fast Company’s Best Workplace for Innovators

Sam Bleiberg

New! Introducing Service Delivery Reporting Tools

Service Delivery Reporting Tools make common datasets, especially around missed transport service, more accessible than ever.

by Matt Fleck

NTD Reporting Just Got A Little Easier

We're excited to introduce a new set of features that simplify how agencies source, aggregate, and analyze NTD-related datasets.

by Matt Fleck

CapMetro looks to the future with the Swiftly Connected Transit Platform

Public transit needs the same modern tools that are commonplace in other industries. Public transit needs a Connected Transit Platform.

Sam Bleiberg

A conversation with Modaxo's Paul Comfort on navigating today’s transit challenges and opportunities

We hosted a conversation with Modaxo SVP and Chief Customer Officer Paul Comfort on how transit technology is evolving to meet the needs of agencies.

Sam Bleiberg

Why Public Transit Needs a Connected Transit Platform

Public transit needs the same modern tools that are commonplace in other industries. Public transit needs a Connected Transit Platform.

by Jonny Simkin, CEO

Why GTFS-rt should be your agency’s common data language

GTFS-rt unlocks the ability for agencies to easily share RTPI with passengers wherever they want to consume it.

by Morgan Greene

See what’s hidden between your agency’s timepoints

Reliability is critical to increasing ridership. But if an agency only tracks on-time performance at timepoints, they miss the passenger experience.

Lauren Grabowski

Improving the rider experience with outcome-oriented procurement

We've outlined some best practices in outcome-oriented procurement based on our experiences working with over 100 agencies.

by Sam Lewis

How Swiftly’s New Service Adjustments Integration Is Simplifying NCTD’s Rider Alerts

Swiftly’s Service Adjustments and Rider Alerts products give NCTD new channels for notifying riders of ad hoc changes to service.

by Matt Fleck

Are You Missing Your Missing Service? New Swiftly CSV Exports

Swiftly has updated CSV exports to support agencies that want a better way of reporting, measuring, and understanding missing service.

Lauren Grabowski

How Iceland Communicates Changes to Transport Service: Webinar Recap

Strætó explains how they used Swiftly’s APIs to automatically populate their website with announcements and alerts.

by Sam Lewis

3G shutdown challenges point to gaps in transit technology

Issues with critical hardware updates point to a need for evolution in the relationship between transit agencies and their tech providers.

Sam Bleiberg

Top Takeaways from the State of Public Transit 2022

We analyzed millions of data points to get a snapshot of the transit industry in 2022. Here are the top takeaways from this year’s report.

by Matt Fleck

The State of Public Transit 2022

Read our latest report to understand how transit professionals are adapting to today's challenges and how you can apply these learnings at your agency

Swiftly partners with Way Sine to bring onboard announcements to passengers

Today we’re happy to announce AVAS Connector, a new Swiftly partnership that brings our best-in-class real-time passenger information to announcements

by Matt Fleck

Navigating Detours Through Swiftly's Onboard App

Introducing Detours in Onboard App, a new integration that streamlines how agencies implement and execute detours.

Surbi Luhadia

Oulu Public Transport Authority Eliminated the Need for Two Buses with Swiftly

The Oulu team started using Swiftly to analyse where to make changes on a granular level, which led to shorter run-times.

by Sam Lewis

Introducing an Integration Between Swiftly Service Adjustments and Rider Alerts

Announcing the integration of Swiftly Service Adjustments and Rider Alerts, designed to streamline communication between operations staff and riders.

Surbi Luhadia

SEPTA Uses Swiftly to Power a Historic Bus Network Redesign

SEPTA is taking a data-driven approach to its network redesign. The agency uses Swiftly to analyze where improvements will benefit the most riders.

by Sam Lewis

New to Service Adjustments: Streamlined Changes to Service

We are excited to announce several updates to Service Adjustments that will help transit agencies manage incidents collaboratively as they happen.

by Matt Fleck

Introducing APC Connector: Ridership Data Done Right

APC Connector allows Swiftly customers to connect their Automatic Passenger Counters (APCs) directly to the internet with no additional hardware.

by Matt Fleck

RTA of Central Maryland Uses APC Connector to Get Ridership Data for 100% of Bus Trips

Swiftly captures data on boardings and alightings for all bus trips at >95% accuracy and merges it with the other data in RTA's GTFS feed.

by Sam Lewis

WMATA Improves On-Time Performance by 6.2% Systemwide with Swiftly's Run-Times

Swiftly’s Run-Times helped the Washington Metropolitan Area Transit Authority (Metro) easily create new, more accurate Metrobus schedules.

by Sam Lewis

Minimize the Impact of Operator Shortages with Swiftly

Manage operator shortages with Swiftly's tools for easily adjusting and communicating changes to service, so your passenger are always informed.

by Jonny Simkin, CEO

Prioritizing Transit with a Collaborative Data Approach: Webinar Recap

In our latest webinar, “Prioritizing Transit with a Collaborative Data Approach,” we heard how Cap Metro is implementing transit priority projects.

by Matt Fleck

Ridership Data Is the Key to Bringing Riders Back

How can agencies bring back riders when demand and funding remain unpredictable? The answer lies with high-quality, up-to-date ridership data.

by Matt Fleck

Introducing Detours in Service Adjustments and Maps in Onboard App

We’re excited to announce two new updates to Swiftly’s Metronome line of products: Detours in Service Adjustments and Maps in Onboard App.

by Matt Fleck

Miami-Dade Uses Swiftly to Plan for a Car-Optional Future

Miami-Dade County is making it easier to choose public transit so residents won't be dependent on their cars.

by Sam Lewis

Shaping Transit’s Future Through Equity and Agility: Webinar Recap

We sat down with thought leaders from academia, agencies, and the private sector to discuss an equitable and resilient return to full service.

Surbi Luhadia

Swiftly and Remix Launch Speed Map Data Layer Integration

Swiftly and Remix launch partnership to enable viewing Swiftly's best-in-class historical speed data within Remix's best-in-class planning tool

Surbi Luhadia

Miami-Dade Transit partners with Swiftly to provide riders more access to real-time information

A new partnership between DTPW and transit data platform Swiftly now provides Metrobus riders with more access to real-time information through SMS...

Improving the Passenger Experience Through Data: Webinar Recap

Our latest webinar uncovered how Swedish authorities are leveraging an open data infrastructure to improve collaboration and the passenger experience

Surbi Luhadia

Transport for Greater Manchester (TfGM) Increases Bus Performance Dataset by 2000% with Swiftly

Using Swiftly, TfGM was able to capture and visualise all bus journeys in its data and improve service in ways they never could before.

by Sam Lewis

Managing Service Disruptions on the Fly: Service Adjustments Webinar Recap

We recently caught up with three agencies to hear how they’re making ad hoc changes to their service while keeping riders informed.

by Matt Fleck

Building Transit Back Better in a Post-Pandemic World

A post-pandemic world presents new opportunities for agencies to establish a “new normal.” What will Build Back Better mean for public transit?

Lauren Grabowski

Introducing Service Adjustments

Today we’re excited to announce our latest module which aims to bridge the gap between rapid service changes and keeping riders informed.

by Matt Fleck

CapMetro Weathers the Winter Storm of 2021 with Swiftly Service Adjustments

Capital Metro in Austin, TX, used Swiftly Service Adjustments to weather this year’s catastrophic winter storm.

by Matt Fleck

State of Public Transit 2021

Read the results of our survey to learn how other transit professionals navigated 2020 and how you can apply their learnings at your agency...

The State of Public Transit 2021

We analyzed millions of data points and conducted a survey of nearly one hundred transit agencies to capture the state of public transit in 2021.

by Matt Fleck

Swiftly and Spare Partner to Unite Fixed-Route and On-Demand Transit

Transit agencies can now provide the optimal mix of fixed-route and on-demand service for their local communities...

by Swiftly

The 2021 GovTech 100

Swiftly recognized for the third annual year in GovTech's Top 100 list of companies serving the public sector...

Swiftly and JMI Partner to Make Cities Move Efficiently

The pandemic has transformed public transit. Seemingly overnight, agencies faced the monumental challenge of maintaining service when...

by Jonny Simkin, CEO

South Australian Public Transport Authority (SAPTA) uses Swiftly’s APIs to customize how it uses data

South Australian Public Transport Authority (SAPTA) is responsible for overseeing the provision of public transport services in metropolitan...

by Sam Lewis

VIA’s SMS Story: How San Antonio Improved Prediction Accuracy by 15%

VIA in San Antonio sends between 3 and 6 million text messages containing vehicle arrival predictions to their riders every year — more than nearly...

by Matt Fleck

The Future of Reliability: Onboard App Webinar Recap

We recently caught up with 3 agencies to hear how the Swiftly Onboard App is helping them rethink on-time performance without...

by Matt Fleck

Remix and Swiftly partner to bring better transit data to cities

Your transit agency is a deep well of data that can guide you in planning and executing the best service for your community...

by Morgan Greene

How the MBTA Is Using Swiftly APIs to Expand their Operations Toolkit

For years, the MBTA’s dispatch software was slow, inflexible, and focused on the desktop, with limited ability to integrate with other platforms...

by Morgan Greene

Asheville Rides Transit (ART) uses Swiftly to create schedules in 80% less time

For the schedulers at Asheville Rides Transit (ART), updating their transit schedule used to mean riding every route in the system and timing...

by Sam Lewis

Transit Needs Tech and Innovation Now More Than Ever

As public transit in the US pulls itself out of the COVID-19 downturn, watch for fast-track innovation to respond to community needs...

Introducing Swiftly’s Onboard App

Vehicle operators are the bridge between the transit service you plan and the transit service you actually provide...

by Matt Fleck

CDC Australia Uses Onboard App to Reduce Early Departure by 37%

The team at ComfortDelGro Australia (CDC) aims to increase bus ridership by making their service more reliable...

by Sam Lewis

How Strætó Is Using Swiftly to Improve On-Time Performance by 20%

When you’re in charge of getting the residents of Reykjavík and the surrounding countryside where they need to go, it’s important that you...

by Sam Lewis

Swiftly Announces Collaboration with SMRT to Accelerate Expansion into Asia

Swiftly announces an investment round from SMRT Ventures, the Corporate Venture Arm of transport operator SMRT...

RideKC Partners with Swiftly to Launch Improved Real-Time Information

Kansas City Area Transportation Authority (KCATA) has partnered with Swiftly to improve real-time transit arrival and vehicle crowding predictions...

Swiftly Makes the Inc 500 List with 1000%+ growth

We’re excited to announce that Swiftly has been recognized by Inc Magazine as one of the fastest growing private companies in the prestigious...

by Swiftly

Swiftly Makes the Inc 500 List with 1000%+ growth

Swiftly recognized by Inc Magazine as one of the fastest growing private companies in the prestigious Inc 500 list...

Swiftly’s Speed Map Goes Hi-Res

For many transit agencies, there’s been an unlikely silver lining of the COVID-related lockdowns: traffic congestion has virtually disappeared...

by Matt Fleck

MV Las Vegas: Managing and Communicating Rapid Changes to Service

COVID-19 has transformed the way transit agencies manage operations. Closings and reopenings happen on a dime, congestion fluctuates dramatically...

by Morgan Greene

Managing and Communicating Rapid Service Changes during COVID-19

2020 has been a relentless year for public transit. COVID-19 has forced agencies to repeatedly throw out their rulebooks, and the civil unrest...

by Matt Fleck

Transit Becomes Big Blue Bus’s Official App

Big Blue Bus partners with Swiftly and Transit to deliver accurate, consistent, and reliable data for trip planning and bus arrival information...

How RTA Maryland Uses Rider Alerts to Update Passengers during COVID-19

The COVID-19 pandemic has forced public transit agencies to alter service and implement new rules, making it challenging to keep riders informed...

by Sam Lewis

How CARTA Uses Swiftly Live Operations to Provide Safe Transit During COVID-19

The Charleston Area Regional Transportation Authority (CARTA) works hard to provide reliable service for its riders, which means doing whatever...

by Sam Lewis

Black Lives Matter and Swiftly’s Support for Racial Justice

We at Swiftly are devastated and angered over the senseless killings of George Floyd, Ahmaud Arbery, Breonna Taylor, and countless others who...

by Swiftly

Introducing Swiftly’s Rider Alerts

Even before the COVID-19 pandemic, uncertainty played a major role in the daily lives of most transit riders. One report showed that having limited...

by Swiftly

Introducing Inc.'s Best Workplaces of 2020

Swiftly selected in Inc's Best Workplaces of 2020, chosen from over 3,000 entrants...

How Public Transit Agencies are Responding to COVID-19 & Official Recommendations

APTA, CUTA, and UITP release recommendations to help agencies during the COVID-19 outbreak centered around keeping staff and riders safe...

Six Tips for Transit Agencies During COVID-19

The COVID-19 pandemic has upended nearly every aspect of daily life, and public transit has been in the eye of the storm...

by Sam Lewis

A 'different world' awaits transit on the other side of coronavirus

Swiftly and Transit co-host "Public Transit in the Time of COVID-19" webinar, serving as a somber reminder of the pandemic's impact on the industry...

U.S. Transit Agencies Face Rough Road Ahead, Experts Say

Even as funding and fares dry up, transit agencies continue to provide service for front-line responders and those serving essential functions...

How Are Public Transit Agencies Responding to COVID-19? Transit Agency Response and Official Recommendations

The American Public Transportation Association (APTA), the Canadian Urban Transit Association (CUTA), and the International Association of Public...

by Sam Lewis

These are the most innovative transportation companies of 2020

Swiftly featured in Fast Company's list of the top 10 most innovative transportation companies of 2020...

Transit, Swiftly Team Up on Traffic Data for Super Bowl

With real-time predictions from Swiftly, the Transit mobile app proposes to help Miami handle congestion during the Super Bowl...

Transit app and Swiftly launch better real-time information in Miami-Dade

Collaboration between Transit app and big data platform Swiftly means riders don’t have to toss a coin and guess when their ride is arriving...

The State of Public Transit 2020

Here at Swiftly, we believe in the power of data to improve how cities run. That’s why we regularly turn to data to understand what’s working...

by Matt Fleck

Transit, Swiftly launch real-time info app for Miami-Dade

Swiftly and Transit team up to provide improved real-time predictions for Miami-Dade Transit passengers...

Prioritizing Bus Priority: Finding the Right Place to Put Buses First

You know the story. Congestion is increasing, bus ridership is stagnating. What will save us? What’s transit’s ace...

by Swiftly

How Pierce Transit Used Swiftly to Improve Prediction Accuracy By Up to 50%

Pierce Transit has been serving the people of Pierce County for 40 years. The agency prides itself on providing affordable and expansive service...

by Sam Lewis

Cya, Swiftly App. Hello, Transit! 👋

As of today, Swiftly will no longer support our mobile passenger-facing app as we focus on making transit infrastructure better...

by Swiftly

Prioritizing the Rider Experience: David Zipper Explains the Highest-Impact Transit Improvements

There are many ways to skin a cat, and there are even more ways to improve public transit — so many, in fact, it’s sometimes hard to focus on...

by Matt Fleck

How Honolulu’s TheBus Uses Operator Reports to Understand On-Time Performance and Boost Morale

TheBus is always working to improve public transit reliability in Honolulu county, and with Operator Reports from Swiftly, the agency can...

by Sam Lewis

52 Best Startup Companies To Watch Out For in 2020

AngelList features Swiftly as one of the 52 companies to keep on your radar in 2020...

Introducing the Swiftly Operator Reports Module

Operator Reports gives agencies a neutral, data-driven perspective into how operators are driving their routes and executing their schedules...

Uncover Your Data Blindspot: Introducing the Swiftly Operator Reports Module

Riddle us this: What do all public transit agencies have in common? If you said coffee machines and access to bus washes, well technically yes...

by Matt Fleck

Swiftly, Transit partner to enhance real-time passenger information

Swiftly and Transit announce a partnership to get real-time data in the hands of riders and transit agencies...

The Operator Data Blindspot and How It’s Hurting Transit Ridership

During the last five years, transit ridership has declined in all but six cities across the country, and pundits have thought up innovative ways...

by Swiftly

Data Is a Tool for Equity and Inclusion

Transit decisions have the power to impact the entire trajectory of a person’s life. For underprivileged groups living far from job and education...

by Siena Guerrazzi

The State of the Bus 2019

Transit agency and city staff across the country work every day to improve bus service; through active dispatching, bus lanes, and transit signal...

by Swiftly

Capital Metro updates ETA for journey-planning app

Capital Metro enlists Swiftly to onboard routers to improve bus location updates down from roughly 120-second frequencies to 10-second intervals...

Capital Metro Uses Swiftly to Help Improve the Customer Experience and Increase Ridership

How do you become one of the only transit agencies in the country that can boast increasing ridership...

by Sam Lewis

How Swiftly is Harnessing Big Data to Improve City Transit

Swiftly CEO, Jonny Simkin, speaks with Samsung NEXT about how Swiftly is using big data to transform urban transit...

The Case for Revising Headways Policies

The transit industry is full of performance metrics. On-time performance, miles between accidents, passengers per hour, vehicle miles traveled...

by Laramie Bowron

Mind the Gap: Best practices in bus headway management

Capital Metro (Austin) shares best practices around dynamic and proactive headway management...

S.F.-based Swiftly partners with dozens of public transit agencies to speed them up

When Swiftly launched its app in 2015 for public transit passengers, it quickly became one of the highest rated in the App Store...

It’s time for transit agencies to (actually) double down on rider focus

In order to grow ridership, public transit agencies need an unflinching devotion to the customer experience...

The Potential of Real-Time Information

Swiftly CEO, Jonny Simkin joins Candace Brakewood and Jeff Wood for a discussion on the history and potential of transit information...

Mind the Gap: Best Practices in Headway Management

In the last few years, expanding high-frequency transit service has become a hot topic at transit agencies across the country, and for good reason...

by Matt Fleck