From parades to game days—Keeping riders informed during large events

Every community hosts events of different sizes, from Taylor Swift concerts and college football games to local small-town parades. These events pose challenges for transit agencies, but they also offer the unique opportunity to win over new riders and keep communities moving efficiently.

In our recent webinar, transit agency leaders shared their real-world experiences with providing a best-in-class passenger experience while hosting events.

Panelists shared strategies to engage new riders, challenges to communicating disruptions, and hard-earned lessons they’re bringing to the next event—including the FIFA World Cup 26™!

Tune in to hear agencies’ experiences with:

• Providing accurate, accessible real-time passenger information
• Communicating detours and adjustments to service
• Engaging with riders through proactive alerts