CAD/AVL
The industry’s most trusted AI-powered CAD/AVL solution
Swiftly is the first CAD/AVL built on a foundation of high-quality data. Know what’s really happening, respond faster, and keep service on track.
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Trusted by 200+ transit agencies worldwide
Swiftly CAD/AVL redefines what’s possible
Swiftly rewrites the CAD/AVL playbook by applying the same principles that underpin our success over the last decade.
A friendly user experience designed to help you deliver great service
Approachable interfaces make complex tasks easier, while automated workflows reduce repetitive work and help staff get more done.
Swiftly gives us the ability to take action. If buses are right on top of one another, you can easily see, ‘These two need to be spaced out.’ It broadcasts the information, so you can act.
Powered by the industry’s most trusted data
Every part of Swiftly CAD/AVL works from the same highly accurate data, giving staff and riders a consistent picture of service.
We wanted to streamline our entire architecture so we could focus on having good data. We needed a partner to use the hardware we already had, without our team changing how we operate.
Easy to deploy, built for innovation
Swiftly makes it easier to modernize without disrupting service today, while providing a foundation to keep evolving tomorrow.
Swiftly’s technology has strengthened our operations, and the team has demonstrated professionalism, technical expertise, and responsive support.
How it works
AI-powered workflows keep your agency focused on what matters
Swiftly CAD/AVL streamlines the critical workflows of agency staff, so they spend their days delivering great service. Responsible AI enables new efficiencies that were previously impossible.
event Queue
See every issue the moment it happens
Every incoming call and incident across your agency lands in one live queue. Your team sees the whole network at a glance—and knows exactly what to handle first.
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Communications
Give your attention to what needs it most
Dispatch can reach any operator over push-to-talk VoIP, right inside the platform. AI transcription and summaries capture every conversation with the vehicle, route, and operator context already attached, so your time is focused on acting on what matters.
Service adjustments
Keep predictions accurate through every detour and cancellation
If the incident calls for a reroute, dispatch can draw the detour right on the map with snap-to-street accuracy—in seconds, even in the middle of a chaotic moment. The change instantly updates arrival predictions across the network.
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Onboard app
Guide operators safely to their next destination
The moment the detour is drawn, the new path flows straight to the operator’s screen with turn-by-turn directions—no radio call, no paper reroute, no guesswork. They stay focused on driving safely to the next stop, even on a route they’ve never run.
Rider information
Alert riders before they have to ask
That same change updates rider information in real-time, so passengers know exactly where their bus is going or when their bus will come. No one’s left guessing in the seat or at the stop.
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Incident management
Keep every team aligned when an incident hits
Close the loop on documentation with an automatically tracked incident that dispatch, operations, and communications all work from together—one shared, live record instead of scattered notes, giving you a complete audit trail for reporting and compliance.
Powered by the data you trust
Swiftly’s CAD/AVL system is an extension of the high-quality transit data platform already trusted by over 14,000 agency staff around the world. Extend that same quality data to power onboard systems like passenger counters, headsigns, voice announcements, fareboxes, and emergency alarms. Granular vehicle playback, reliable performance insights, and seamless NTD reports underpin operational workflows and empower staff to make meaningful improvements to service.
CASE STUDIES
Powering the cities that move the world
Transit agencies of all sizes rely on Swiftly’s Transit Data Platform to improve the rider experience, boost service reliability, and operate more efficiently.
CARTA
Enabling dispatchers to proactively manage service
CARTA equipped dispatchers with more efficient tools and reduced the time required for their most common workflows.
66%
less time to correct off-schedule buses
5-7
minutes to resolve rider complaints
600
hours per year saved on operational investigations
DCTA
Record ridership gains with Swiftly’s CAD/AVL
DCTA powered their operations with Swiftly’s modern CAD/AVL, leading to performance improvements, a reduction in rider complaints, and a new record high for system ridership.
45%
ridership increase
18.6%
boost in on-time performance
50%
reduction in incidents
Built to improve service, not just get through the day
Swiftly supports every role so staff can do their jobs efficiently, effectively, and confidently.
Real-time vehicle tracking
Real-time location, schedule adherence, and bunching detection across every vehicle in service.
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Best-in-class predictions and alerts
Trusted predictions and arrival data flowing to apps, signs, and partner systems.
Passenger Information
Service delivery and ridership data
Historical OTP, route, and stop-level analytics that answer board questions in minutes.
Reporting & Insights
Dynamic network management
Two-way operator messaging, incident tools, and proactive alerts that keep service moving.
Proactive Operations
Onboard hardware and integrations
Works with the displays, APCs, and other ITS systems you already run, no rip-and-replace required.
Integrations
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