Riders
Every ETA is a promise to your riders
Reliable real-time information builds rider confidence and increases transit ridership. Swiftly produces the industry’s most accurate ETAs and keeps passengers informed during disruptions.
Trusted by 200+ transit agencies worldwide
Help riders catch the bus with confidence
Reliable real-time information improves the rider experience, driving more ridership.
50%
More accurate predictions
The Swiftly Data Engine generates the industry’s most accurate real-time predictions, directly improving the rider experience.
90%
Fewer miss-the-bus predictions, protecting rider confidence
60 sec
For a staff member to log a detour in rider-facing apps
10%
More trips with real-time ETAs with Swiftly’s Auto-Assigner algorithm
Real-Time passenger predictions
The most accurate real-time ETAs in transit
Swiftly combines historical travel patterns with precise vehicle location data to deliver arrival predictions up to 50% more accurate than other systems—ensuring riders can catch the bus with confidence.
Service adjustments
Maintain rider confidence through disruptions
When staff enter detours or cancellations, Swiftly automatically updates rider-facing channels. Riders are never left wondering if their bus is coming.
Partners
Meet riders where they are
Swiftly delivers passenger information via open data standards and APIs, ensuring real-time ETAs are available on Google Maps, Apple Maps, and Transit. Need to reach riders beyond the apps? Infotainment screens, SMS, and onboard systems are supported through Swiftly’s integrations and APIs.
CASE STUDIES
Powering the cities that move the world
Transit agencies of all sizes rely on Swiftly’s Transit Data Platform to improve the rider experience, boost service reliability, and operate more efficiently.
KCATA
Driving ridership with better passenger information
When a cyberattack compromised KCATA's systems, Swiftly maintained real-time passenger information and continued improving service reliability across the network.
94%
fewer miss-the-bus events
10%
reduction in rider complaints
30%
increase in transit usage
LA Metro
Swiftly data goes into our Metro-branded app, but it's also going into every rider app out there. Riders will benefit, no matter which app they choose to use.
Nina Kin
,
Digital Experience Tech Lead
Pierce Transit
Improving real-time passenger information
Pierce Transit implemented Swiftly to improve the accuracy and accessibility of real-time information for riders and staff.
50%
more accurate prediction
12x
more GPS data points
12%
extra gain in near-term predictions
Pierce Transit
Swiftly helps us foster a better public perception of our service. The information really is real-time, making us look like a better-informed agency. Swiftly is an awesome tool.
Christine Barry
,
Customer Service Assistant Manager
SEPTA
We started with a paper form for disruptions. Now cancellations pipe directly into Swiftly, which updates our own modern app and website, as well as all the various interfaces and apps that people might choose.
Katie Monroe
,
Project Manager for Service Disruption Communications
Best-in-class passenger information
Industry-leading accuracy
Predictions tuned on billions of real-world data points outperform generic feeds, so what riders see matches the bus that actually shows up.
Filled data gaps
Swiftly Auto-Assigner and support for multiple GPS sources eliminate gaps in real-time data, ensuring every prediction is updated in real-time.
Consistent real-time data
Real-time predictions and disruption information stay consistent across all agency and third-party channels.
