Last updated: October 9, 2023
Business contact information, such as your name and job title, and your company’s name, email address, telephone number, and mailing address.
Account information, such as account name, log-in details, information that you store in your account, records of products and services purchased, and other details about your use of the Platform.
Billing information, such as bank account number, credit or debit card number, or financial account details used for payments. Payment processing services connected with your use of the Platform may be provided to you by us or our third-party payment processors.
Marketing information, such as Content and Services accessed on or through the Platform, any marketing or communications preferences, and details about how you engage with our communications.
Survey responses, such as the information you provide in response to our surveys or questionnaires should you choose to identify yourself.
Communications, such as the information associated with your requests or inquiries, including for support, assistance, or order information, and any feedback you provide when you communicate with us. We and our service provider may also record or monitor any call or chat you have with us for quality control or training purposes, or to enforce our rights.
Online activity information, such as the website you visited before browsing to the Service, pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.
Device information, such as your computer or mobile device operating system type and version number, wireless carrier, manufacturer and model, browser type, screen resolution, IP address, unique identifiers, and general location information such as city, state, or geographic area.
Unless we specifically request it, we ask that you not provide us with any sensitive personal data (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Platform, or otherwise to us.
We collect personal data about you from the following categories of sources:
Information from you: Swiftly collects personal data when you voluntarily submit it to us, such as when you fill out a form on the Website or communicate with us.
Information from third parties: Swiftly collects personal data from third parties, such as our service providers, advertising partners, data analytics partners, operating systems and platforms, publicly available sources, or data licensors/providers. We may merge or combine such personal data with the personal data we collect from you directly or automatically.
For more information, please click the “cookie settings” icon in the lower left-hand corner of the website.
Information from referrals: Users of the Platform may have the opportunity to refer colleagues or other contacts to us and share their contact information. Please do not provide us with someone’s contact information unless you have their permission to do so.
Provide our Platform: We use personal data to provide our Platform and Services to you and to operate our business. For example, we use personal data to:
Research and development: We use personal information for research and development purposes, including to study and improve the Platform and our business, understand and analyze the usage trends and preferences of our Users, and develop new features, functionality, products, and services. As part of these activities, we may create aggregated, de-identified, or other anonymous data from personal data we collect. We make personal data into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes.
Legal compliance: We will use personal data as we believe necessary or appropriate to comply with our legal obligations and respond to valid law enforcement requests and legal processes, such as to respond to subpoenas or requests from government authorities.
Direct marketing: We may send you Swiftly-related or other direct marketing communications as permitted by law, including materials, updates, information, special offers, and promotional material from us and our business partners. You may opt-out of our marketing communications as described in the “Your choices regarding your personal data” section below.
With your consent: We will disclose your personal data in accordance with your prior direction or, in some cases, we may specifically ask you for your consent to collect, use, or share your personal data, such as when required by law.
Affiliated companies: We may share your personal data with our future affiliates, subsidiaries, and other related companies.
Service providers: We may share your personal data with third parties who help us provide our Platform and Services or who perform services on our behalf that are necessary for the orderly operation of our business. For example, we work with security and fraud prevention providers, hosting and other technology and communications providers, analytics providers, marketing providers, and staff augmentation and contract personnel.
Advertising partners: We may share personal data with third parties who we partner with for advertising campaigns or that collect information about your activity on the Platform for the purposes described in the “Interest-based advertising” section above.
Joint marketing partners: We may share your personal data with other partners or co-sponsors of events or promotions in order to provide you with content and other features through the Platform, and such partners may send you promotional materials or otherwise contact you regarding products and services that they offer.
Professional advisors: We may share personal data with persons, companies, or professional firms providing Swiftly with advice and consulting in accounting, administrative, legal, tax, financial, debt collection, and other matters.
Law enforcement: Under certain circumstances, we may be required to disclose personal data to law enforcement, government authorities, and other parties if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Authorities and others for compliance, fraud protection, and safety: We may disclose personal data in the good faith belief that such action is necessary to comply with a legal obligation or for the purposes described above in the section titled “Compliance, fraud prevention, and safety.”
Business transaction participants: Personal data may be disclosed or transferred in connection with any business transaction (or potential transaction) involving a merger, acquisition, sale of shares or assets, financing, consolidation, reorganization, divestiture, or dissolution of all or a portion of our business (including in connection with a bankruptcy or similar proceedings).
Others per your direction: Selected recipients may receive your personal data based on your consent, including when you give us specific instructions, when you make a request of us that requires such a disclosure, and when other parties authorized by you provide consent.
Cookie and browser settings: Most browsers let you remove and/or stop accepting cookies from the websites you visit. To do this, follow the instructions in your browser’s settings. Many browsers accept cookies by default until you change your settings. If you do not accept cookies, however, you may have to manually adjust some preferences every time you visit our Website and some of the Services and functionalities may not work. To find out more information about cookies, including information about how to manage and delete cookies, please visit allaboutcookies.org.
Analytics: Our Website uses Google Analytics to help us analyze how the Website is being accessed and used. You can learn more about Google Analytics cookies by clicking here and about how Google protects your data by clicking here. To opt-out of Google Analytics, you can download and install the Google Analytics Opt-out Browser Add-on, available here.
"Do Not Track” requests: Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services that you do not wish such operators to track certain of your online activities over time and across different websites. Our Platform does not support Do Not Track requests at this time. To find out more about “Do Not Track,” you can visit allaboutdnt.com.
App push notifications: Our App or other portions of the Services may send push notifications to your device. You can opt out of receiving push notifications through your device settings. Please note that opting out of receiving push notifications may impact your use of the App, some software, or other Services.
We seek to protect your personal data from unauthorized access, use and disclosure using commercially reasonable physical, technical, organizational and administrative security measures. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we implement reasonable measures designed to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure. We cannot guarantee the complete security of any data you share with us.
We retain personal data about you for as long as you have an open account with us or as otherwise necessary to provide you with our Services or fulfill the purpose of collection. In some cases, we retain personal data for longer if doing so is necessary to comply with our legal, accounting, or reporting obligations, to resolve disputes or collect fees owed, or as otherwise permitted or required by applicable law, rule, or regulation. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. We may retain information in a de-identified or aggregated form indefinitely where that information would not identify you personally.
We are based in the United States of America and have service providers in the United States and potentially other countries. If you are accessing the Platform from a country outside of the United States, please note that your personal data may be collected, used, and stored in the United States of America and potentially other locations outside your home country. Privacy laws in the locations where we handle your personal data may not be as protective as the privacy laws in your home country. By providing such information, where applicable law permits, you specifically and expressly consent to such transfer and processing and the collection, use, retention, and sharing as set forth herein.
Users located in Europe can view more information about cross-border transfers in the section below titled “Notice to European residents.”
Processing purpose (as described above in the section titled, “How we use your personal data”)
Provide our Platform
Research and development
Compliance, fraud prevention, and safety
Processing is necessary to comply with our legal obligations or based on our legitimate interests in protecting our or others’ rights, privacy, safety, or property.
Processing is necessary to comply with our legal obligations.
Processing is based on your consent where that consent is required by applicable law. Where we rely on your consent you have the right to withdraw it any time in the manner indicated when you consented or via the relevant Services.
Where such consent is not required by applicable law, we process your personal data for this purpose based on our legitimate interests in promoting our business and providing you with tailored, relevant content.
With your consent
Processing is based on your consent. Where we rely on your consent you have the right to withdraw it any time in the manner indicated when you consent or via the relevant Services.
We will use your personal data only for the purposes for which we collected it, unless we reasonably determine we need to use it for another reason and that reason is compatible with the original purpose. For example, we consider deidentification, aggregation, and anonymization of personal data to be compatible with the purposes listed above and in your interest, because the deidentification, aggregation, or anonymization of such data reduces the likelihood of improper disclosure of such data.
European data protection laws give you certain rights regarding your personal data. You may ask us to take the following actions in relation to your personal data that we hold:
Access: Provide you with information about our processing of your personal data and give you access to your personal data.
Transfer: Transfer a machine-readable copy of your personal data to you or a third party of your choice.
Correct: Update or correct inaccuracies in your personal data.
Restrict: Restrict the processing of your personal data.
Object: Object to our reliance on our lawful basis as the basis of our processing of your personal data that impacts your rights.
Delete: Delete your personal data.