In this panel presentation, transit agencies and software startups will discuss how procurement can evolve to embrace new technology, as well as how specific areas of the industry are hurt more by outdated processes. Transit, Swiftly, and transit agency staff will share the latest data on procurement from agencies, discuss the limitations of custom solutions, outline how new methods can improve outcomes and save resources, and empower attendees to draft outcome-oriented RFIs and RFPs, in service of scalable solutions that will improve the rider experience across the industry.