Streamlined workflows in Live Operations—4 enhancements to help agencies do more with less

Wed

Sep

2024

Stan Parkford

Director of Implementations at Swiftly

Efren Guzman Magdaleno

Implementation Manager at Swiftly

Hear Stan Parkford, Swiftly's Director of Implementations, and Efren Guzman Magdaleno, Implementation Manager, discuss "Streamlined workflows in Live Operations—4 enhancements to help agencies do more with less."

Many customer service representatives and dispatchers lack a detailed, real-time picture of their network, resulting in longer issue-resolution times for complaints and incomplete predictions.

This webinar will demonstrate how four new updates to Live Operations offer highly efficient workflows to operations and customer service professionals.

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Streamlined workflows in Live Operations—4 enhancements to help agencies do more with less

Explore our featured resources

Introducing the industry’s most trusted AI-powered CAD/AVL solution

Transit’s World Cup: Keeping riders informed during large events

Prioritizing riders in times of budget uncertainty: 5 strategies to maintain trust

Turn data into outcomes riders notice