Webinar:

Streamlined workflows in Live Operations—4 enhancements to help agencies do more with less

Event day(s)
,
— 
Wed
Sep
4
,
2024
Event time
Event location

Hear Stan Parkford, Swiftly's Director of Implementations, and Efren Guzman Magdaleno, Implementation Manager, discuss "Streamlined workflows in Live Operations—4 enhancements to help agencies do more with less."

Many customer service representatives and dispatchers lack a detailed, real-time picture of their network, resulting in longer issue-resolution times for complaints and incomplete predictions.

This webinar will demonstrate how four new updates to Live Operations offer highly efficient workflows to operations and customer service professionals.

Hear Stan Parkford, Swiftly's Director of Implementations, and Efren Guzman Magdaleno, Implementation Manager, discuss "Streamlined workflows in Live Operations—4 enhancements to help agencies do more with less."

Many customer service representatives and dispatchers lack a detailed, real-time picture of their network, resulting in longer issue-resolution times for complaints and incomplete predictions.

This webinar will demonstrate how four new updates to Live Operations offer highly efficient workflows to operations and customer service professionals.

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Event location

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