'Real-Time is for Everyone
Demographic data from a major trip planning app in 60 American cities shows that low-income riders and communities of color have strongly adopted mobile trip planning tools. While 76% of Americans earning less than $30,000 per year own a smartphone, and 89% of urban residents do, the quality of data for public-transit trip-planning is rarely understood as an issue of social and racial justice. Common and harmful misconceptions about who uses technology and how have led many governments and transportation agencies ignore the importance of providing high-quality live data. Join this session to expand your understanding of digital information equity. Learn how technology can help make transport modes running in mixed traffic more comparable to commuter rail. Every agency considering ways to be more equitable can find out how improve access to high-quality digital service information.
