With Swiftly Strætó improves OTP by 20% and RTPI for locals and tourists

Strætó had two primary goals

Goal 1:
Empower planning and customer service teams with tools to analyze system health and investigate issues 

See improved operations

Goal 2:
Deliver accurate, accessible, and scalable RTPI across channels familiar to locals and tourists

Check out rider impact

Strætó at a glance

Reykjavík, Iceland

Fleet of 199 buses

12M annual passenger trips

Goal 1: Empower planning and customer service teams with tools to analyze system health and investigate issues

Products:

  • Live Operations
    GPS Playback
    On-Time Performance
    Speed Map
    Run-Times

Outcomes:

  • 20% improvement in on-time performance

  • Instantaneous overview of entire fleet

  • Tasks that took 3 days now take 1 hour

With Swiftly, it’s easier to see what we need. It’s saved time. We can do it all with one program.”
—Sigurður Grétar Ólafsson, Project Manager, Customer Service
Swiftly helps us be more reliable because it’s important that the schedule is as correct as possible. The passengers trust us more with Swiftly because the schedule is more accurate.”
—Ragnheiður Einarsdóttir, Public Transport Planner

Goal 2: Deliver accurate, accessible, and scalable RTPI across channels familiar to locals and tourists

Products:

  • Real-Time Passenger Predictions
    Rider Alerts

Outcomes:

  • With Swiftly, Strætó’ integrated RTPI with Google Maps in just a few weeks—without burdening the IT team

  • Swiftly’s GTFS-rt feed ensures consistency across all rider-facing channels—ones familiar to both locals and tourists

Standardizing data with Swiftly is much faster and economical, both for us and for our data consumers everywhere. The project with Swiftly eases that communication and makes implementations with third parties infinitely faster and easier.”
—Daði Áslaugarson, Head of IT

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