With Swiftly Strætó improves OTP by 20% and RTPI for locals and tourists

Strætó had two primary goals
Goal 1:
Empower planning and customer service teams with tools to analyze system health and investigate issues
See improved operationsGoal 2:
Deliver accurate, accessible, and scalable RTPI across channels familiar to locals and tourists
Check out rider impactStrætó at a glance

Reykjavík, Iceland

Fleet of 199 buses

12M annual passenger trips
Goal 1: Empower planning and customer service teams with tools to analyze system health and investigate issues
Products:
Live Operations
GPS Playback
On-Time Performance
Speed Map
Run-Times
Outcomes:
20% improvement in on-time performance
Instantaneous overview of entire fleet
Tasks that took 3 days now take 1 hour
“
With Swiftly, it’s easier to see what we need. It’s saved time. We can do it all with one program.”
—Sigurður Grétar Ólafsson, Project Manager, Customer Service
“
Swiftly helps us be more reliable because it’s important that the schedule is as correct as possible. The passengers trust us more with Swiftly because the schedule is more accurate.”
—Ragnheiður Einarsdóttir, Public Transport Planner
Goal 2: Deliver accurate, accessible, and scalable RTPI across channels familiar to locals and tourists
Products:
Real-Time Passenger Predictions
Rider Alerts
Outcomes:
With Swiftly, Strætó’ integrated RTPI with Google Maps in just a few weeks—without burdening the IT team
Swiftly’s GTFS-rt feed ensures consistency across all rider-facing channels—ones familiar to both locals and tourists
“
Standardizing data with Swiftly is much faster and economical, both for us and for our data consumers everywhere. The project with Swiftly eases that communication and makes implementations with third parties infinitely faster and easier.”
—Daði Áslaugarson, Head of IT
See the impact at your agency
Contact us for a look at how we can improve your agency's performance insights and passenger information.
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