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5 ways to improve on-time performance

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Wed
Jun
12
2024

On-time performance is one of the most important drivers of transit ridership, yet agencies frequently struggle to measure this critical metric reliably, much less make significant improvements.

Many factors to on-time performance are out of an agency’s hands. But there are five strategies every transit agency can use to significantly improve on-time performance.

Hear leaders from Miami-Dade, Spokane Transit, and Sun Tran, share their real-world experiences with measuring and improving on-time performance.

Register to hear best practices for:

  • Adjusting service plans and schedules using historical performance data
  • Empowering operators with real-time schedule adherence guidance
  • Making informed operational interventions in real-time
  • Coaching operators to improve over time and reward top performers
  • Identifying infrastructure recommendations for maximum impact

See how Miami-Dade improved OTP by 3.5% in this case study. And read our OTP blog post to follow Swiftly's blueprint to improve on-time performance—informed by learnings from some of the most reliable agencies and industry leaders.

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