The industry’s most accurate real-time passenger information

Empower passengers with up-to-the-second trip information, including vehicle arrivals, service adjustments, and rider alerts.

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Swiftly has set a new standard in real-time passenger information

Swiftly’s best-in-class vehicle predictions reflect actual conditions on the ground and combine with real-time rider alerts to provide passengers with all the information they need to make informed decisions about reaching their destination.

“

We’re thrilled to be working with Swiftly to improve the information our passengers are using every day. We know that reliable service and information is the key to bringing riders back. Our customer complaints and call volume have already dropped.”

—CTtransit, Hartford, New Haven, and Stamford, CT

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Products built on an unprecedented level of real-time accuracy.

Real-Time Passenger Predictions

Improve real-time passenger predictions by up to 50%

Transform your real-time arrival information

Reduce complaints and build rider trust with the most accurate real-time passenger predictions and crowding information available

Integrate with your existing hardware

Use the CAD/AVL hardware already installed in your vehicles or integrate AVL information from multiple sources

Get the best information directly to riders

Make your feed publicly available and give riders up-to-the-second updates in Transit, signage, SMS and Voice, and more

“

It really is night and day. The accuracy of Swiflty’s predictions is a huge part of how we’re improving the rider experience at VIA.”

—VIA, San Antonio, TX

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Service Adjustments

Make ad hoc changes to service and automatically send riders updated predictions

Quickly enact ad hoc service changes

Schedule detours, cancel blocks, and close stops, all without leaving the Swiftly platform

Automatically update arrival predictions

See new arrival predictions based on current conditions, automatically generated by Swiftly’s best-in-class algorithms

Update riders in real time

Seamlessly send riders up-to-date arrival predictions during service interruptions via Google Maps, Transit, and dynamic signage

“

Service Adjustments was a lifesaver for us during the storm. We were able to cancel service easily, and folks at home could see the updated vehicle locations with just a simple internet connection. We’re so grateful for y’all.”

—Dottie Watkins, President/CEO at CapMetro, Austin, TX

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Rider Alerts

Send passengers timely and accurate information about service changes, stop adjustments, detours, and delays.

Easily communicate service changes to riders

Offer passengers up-to-the-minute service updates via nearly any communication channel -- signage, in-app notifications, Twitter, SMS, and more

Align departments around service changes

Create an easily accessible source of truth across job functions for any ad hoc service changes

Save time during service disruptions

Create, edit, and post alerts all within Swiftly rather than through cross-departmental email chains

“

The integration between Service Adjustments and Rider Alerts makes it easy to use both at the same time. We can create a rider alert straight from the service adjustment. It'll go onto our website, the Transit app, and wherever else we need it to go, all with virtually no extra work.”

—NCTD, North San Diego County, CA

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Learn more about how passengers use Swiftly

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“

With Swiftly, we are now able to generate more accurate bus arrival predictions for passengers while making real-time data public and available for distribution to mobile app developers. By adopting this new technology, we are now able to reach more customers than ever before."

—San Joaquin RTD, San Joaquin, CA

“With Swiftly, we are now able to generate more accurate bus arrival predictions for passengers while making real-time data public and available for distribution to mobile app developers. By adopting this new technology, we are now able to reach more customers than ever before.”

San Joaquin RTD, San Joaquin, CA

Swiftly improves the rider experience

Predictions that riders will trust

Riders commonly equate accurate predictions with reliable service. With Swiftly’s best-in-class predictions, build trust and improve rider perceptions.

Higher rider satisfaction

Dependable real-time information improves rider satisfaction by reducing uncertainty, perceived wait times, and time unnecessarily spent at bus stops.

Updates, automatically sent

Swiftly instantly and automatically sends passengers the real-time information they care about most. Eliminate labor-intensive messaging methods and ensure passengers are always informed with the latest.