The industry’s most accurate real-time passenger information

Empower passengers with up-to-the-second trip information, including vehicle arrivals, service adjustments, and rider alerts.

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Swiftly has set a new standard in real-time passenger information.

We’re thrilled to be working with Swiftly to improve the information our passengers are using every day. We know that reliable service and information is the key to bringing riders back. Our customer complaints and call volume have already dropped."
—Planning and Marketing, CTtransit
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Real-Time Passenger Predictions

Improve real-time passenger predictions by up to 50%

Transform your real-time arrival information

Reduce complaints and build rider trust with the most accurate real-time passenger predictions and crowding information available

Integrate with your existing hardware

Use the CAD/AVL hardware already installed in your vehicles or integrate AVL information from multiple sources

Get the best information directly to riders

Make your feed publicly available and give riders up-to-the-second updates in Transit, signage, SMS and Voice, and more

It really is night and day. The accuracy of Swiflty’s predictions is a huge part of how we’re improving the rider experience at VIA.”
VIA Metropolitan Transit (VIA), San Antonio, TX

Service Adjustments

Make ad hoc changes to service and automatically send riders updated predictions

Quickly enact ad hoc service changes

Schedule detours, cancel blocks, and close stops, all without leaving the Swiftly platform

Automatically update arrival predictions

See new arrival predictions based on current conditions, automatically generated by Swiftly’s best-in-class algorithms

Update riders in real time

Seamlessly send riders up-to-date arrival predictions during service interruptions via Google Maps, Transit, and dynamic signage

Service Adjustments was a lifesaver for us during the storm. We were able to cancel service easily, and folks at home could see the updated vehicle locations with just a simple internet connection. We’re so grateful for y’all.”
Dottie Watkins, President/CEO
Capital Metropolitan Transportation Authority (CapMetro), Austin, TX

Rider Alerts

Send passengers timely and accurate information about service changes, stop adjustments, detours, and delays.

Easily communicate service changes to riders

Offer passengers up-to-the-minute service updates via nearly any communication channel -- signage, in-app notifications, Twitter, SMS, and more

Align departments around service changes 

Create an easily accessible source of truth across job functions for any ad hoc service changes

Save time during service disruptions

Create, edit, and post alerts all within Swiftly rather than through cross-departmental email chains

The integration between Service Adjustments and Rider Alerts makes it easy to use both at the same time. We can create a Rider Alert straight from the Service Adjustment. It'll go onto our website, the Transit app, and wherever else we need it to go, all with virtually no extra work."
North County Transit District (NCTD), North San Diego County, CA

Live Operations

Get a real-time picture of early, late, and bunched vehicles in your system

Track vehicles in real time

Get a precise, real-time picture of the whereabouts of every vehicle in your network that refreshes every few seconds

Get answers quickly

Equip customer service agents with the tools they need to answer the most common questions, fast

Support field staff

Give field staff complete visibility of your entire network so they can answer passenger inquiries and keep service moving smoothly

Learn more about how passengers use Swiftly

With Swiftly, we are now able to generate more accurate bus arrival predictions for passengers while making real-time data public and available for distribution to mobile app developers. By adopting this new technology, we are now able to reach more customers than ever before."
San Joaquin RTD, San Joaquin, CA

“With Swiftly, we are now able to generate more accurate bus arrival predictions for passengers while making real-time data public and available for distribution to mobile app developers. By adopting this new technology, we are now able to reach more customers than ever before.”

San Joaquin RTD, San Joaquin, CA

Swiftly improves the rider experience

Predictions that riders will trust

Riders commonly equate accurate predictions with reliable service. With Swiftly’s best-in-class predictions, build trust and improve rider perceptions.

Higher rider satisfaction

Dependable real-time information improves rider satisfaction by reducing uncertainty, perceived wait times, and time unnecessarily spent at bus stops.

Updates, automatically sent

Swiftly instantly and automatically sends passengers the real-time information they care about most. Eliminate labor-intensive messaging methods and ensure passengers are always informed with the latest.

Swiftly product lines

Insights

Historical data
analytics

The Swiftly
Platform

Transitime

Real-time passenger information

Metronome

Real-time operations tools

The Swiftly
Platform

Insights

Historical data
analytics

Transitime

Real-time passenger information

Metronome

Real-time operations tools

The Swiftly
Platform

Insights

Historical data
analytics

Transitime

Real-time passenger information

Metronome

Real-time operations tools

Swiftly connects the entire transit ecosystem to the industry’s most powerful data engine.

Connect with passengers

Connect with vehicles

Swiftly Connected Transit PlatformTM

Connect with staff

Connect with partners

Connect with passengers
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Improve information reliability for passengers. Learn More
Connect with staff
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Increase the efficiency of daily operations and planning. Learn More
Connect with partners
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Share Swiftly data throughout the transit ecosystem. Learn More

Proactively manage your public transit network

Connect with passengers

Improve information reliability for passengers

Learn more

Connect with staff

Increase the efficiency of daily operations and planning

Learn more

Swiftly Connected Transit Platform™

Connect with vehicles

Simplify onboard hardware management systems

Learn more

Connect with partners

Share Swiftly data through the transit ecosystem

Learn more

Getting started is easy

See how Swiftly can improve service reliability, passenger information, and operational efficiency at your agency with an in-depth demo.

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