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The Transit Technology Blog

Learn about transit technology news, agency success stories, and new product announcements.
Featured Resource

Ghost buses are everywhere. Meet the benchmark haunting them back.

Ghost buses hurt rider trust. The ETA Completeness Benchmark measures what accuracy can’t: whether riders get real-time info at all.
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Product image of off-route vehicles in Live Operations
Product announcements

Introducing Off-Route Vehicles in Live Operations

Off-Route is a new feature in Live Operations that shows you when vehicles go off their preset routes
Matt Fleck
Service delivery webinar speakers
Webinars

Webinar: A holistic approach to service delivery

In this recording, hear how planning, operations, and customer service experts use modern technology to dynamically plan, manage, and communicate...
Press

Swiftly Selected for Pilot to Improve Real-Time Passenger Information and System Performance for New York City Transit and NJ TRANSIT Through Transit Tech Lab

Swiftly Inc. has been selected to deploy its transit data platform for New York City Transit and NJ TRANSIT as a finalist of the 2023 Transit Tech Lab
Sam Bleiberg
Product announcements

New! Introducing Passenger Counts in Onboard App

Swiftly’s digital, cloud-based solution for supporting passenger counting with or without an APC.
Surbi Luhadia
Transit insights
Reports

Partnering with transit agencies to evolve the GTFS-rt standard

A GTFS-rt author explains a recent proposed change to the transit data standard.
Photo of Maddie Sheehan
Maddie Sheehan
Transit insights
Reports

Swiftly works with WETA to become the first consumer of the new Operational Data Standard

Swiftly has officially become the first consumer of ODS data, enabling agencies to monitor and improve their non-revenue service.
Morgan Greene
Ghost buses can lead to head-scratching and infuriating moments for riders. Knowing what causes them is the best way to prevent them.
Transit insights

Bust your ghost buses with manual and auto cancellations

A ghost bus is a trip that exists in passenger-facing apps, but isn’t actually being served. Unfortunately, this issue has become widespread.
Lauren Grabowski
Lauren Grabowski
Speaker photos for 2023 State of Public Transit webinar
Webinars

Webinar: 2023 State of Public Transit

Swiftly hosted a panel of transit agency leaders to discuss the findings from our 2023 State of Public Transit report. Watch the recorded session...
Transit insights
Reports

The State of Public Transit 2023

Dive into our 2023 report—that analyzes the challenges, opportunities, and pressing questions facing the transit industry.
Case studies

Keeping students connected with transit at the University of Colorado Boulder

CU Boulder uses Swiftly to immediately and dynamically make updates to service while simultaneously alerting students to those changes.
Kylee Hall
Transit insights

How transit agencies can respond to impacts from winter weather

Looking at Swiftly’s service adjustment data offers insights into the impacts of winter storm cancellations on transit agencies nationwide.
Kylee Hall
Product announcements

A year in product innovation heading into APTA TRANSform

We take a look at the new product features Swiftly has released in the past year and their impacts for transit agencies.
Morgan Greene
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