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The Transit Technology Blog

Learn about transit technology news, agency success stories, and new product announcements.
Featured Resource

Ghost buses are everywhere. Meet the benchmark haunting them back.

Ghost buses hurt rider trust. The ETA Completeness Benchmark measures what accuracy can’t: whether riders get real-time info at all.
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Four bus graphics—some designated “complete” and some “incomplete.”
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Press

Swiftly, Transit partner to enhance real-time passenger information

Swiftly and Transit announce a partnership to get real-time data in the hands of riders and transit agencies.
Vehicle operators check their mirrors to see into their blindspots. It’s time operations teams do the same for the blindspots of their own data.
Transit insights

The Operator Data Blindspot and How It’s Hurting Transit Ridership

During the last five years, transit ridership has declined in all but six cities across the country, and pundits have thought up innovative ways...
Swiftly
Earlier this month, we sat down with Tamika Butler, Director of Equity & Inclusion at Toole Design, and talked about the role that data can play in transit and equity.
Transit insights

Data Is a Tool for Equity and Inclusion

Transit decisions have the power to impact the entire trajectory of a person’s life. For underprivileged groups living far from job and education...
Siena Guerrazzi
Siena Guerrazzi
Press

Capital Metro updates ETA for journey-planning app

Capital Metro enlists Swiftly to onboard routers to improve bus location updates down from roughly 120-second frequencies to 10-second intervals.
Press

How Swiftly is Harnessing Big Data to Improve City Transit

Swiftly CEO, Jonny Simkin, speaks with Samsung NEXT about how Swiftly is using big data to transform urban transit.
Austin’s Capital Metro has worked hard to upgrade their rider experience.
Transit insights
Case studies

Capital Metro Uses Swiftly to Help Improve the Customer Experience and Increase Ridership

How do you become one of the only transit agencies in the country that can boast increasing ridership...
Sam Lewis
It’s time for agencies to ask questions about headway consistency in earnest, then structure policies that treat poor headway performance according to what’s causing it.
Transit insights

The Case for Revising Headways Policies

The transit industry is full of performance metrics. On-time performance, miles between accidents, passengers per hour, vehicle miles traveled...
Laramie Bowron
Press
Case studies

Mind the Gap: Best practices in bus headway management

Capital Metro (Austin) shares best practices around dynamic and proactive headway management.
Press

S.F.-based Swiftly partners with dozens of public transit agencies to speed them up

When Swiftly launched its app in 2015 for public transit passengers, it quickly became one of the highest rated in the App Store...
Press

The Potential of Real-Time Information

Swiftly CEO, Jonny Simkin joins Candace Brakewood and Jeff Wood for a discussion on the history and potential of transit information.
Press

It’s time for transit agencies to (actually) double down on rider focus

In order to grow ridership, public transit agencies need an unflinching devotion to the customer experience.
In an interactive Swiftly webinar, Capital Metro in Austin, TX, recently weighed in on best practices around maintaining consistent headways.
Transit insights

Mind the Gap: Best Practices in Headway Management

In the last few years, expanding high-frequency transit service has become a hot topic at transit agencies across the country, and for good reason...
Matt Fleck
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